1. Eligibility for Returns
- Items must be returned within 5 days of delivery.
- Products must be unused, in original packaging, and in resellable condition.
- Proof of purchase is required for all returns.
2. Non-Returnable Items
- Certain items, such as digital products, customized orders, and perishable goods, are non-returnable.
3. Return Process
- To initiate a return, contact us with your order details.
- Return shipping costs are the customer’s responsibility unless the return is due to our error.
4. Refund Policy
- Once the returned item is received and inspected, we will notify you of the approval or rejection of your refund.
- Approved refunds will be processed to your original payment method within 5 business days.
- Shipping costs are non-refundable.
5. Exchanges
- If you receive a defective or damaged item, contact us within 4 days for a replacement.